Every
small or large business has some sort of style to fulfil their business
purpose. Their style can be how they deal with the customers, how they handle
their complaints, how their management work and etc
INTRODUCTION: Today I am going to explain how selected businesses
style may help them to fulfil their purposes.
ASDA serves their customers with high respect. ASDA’s employee takes
note of customers need and the price they are willing to pay. ASDA management
try to involve customers in their decision and buying. ASDA take surveys at
different place to know what customer like and what they need. ASDA try to
fulfil customers every need in their everyday life style. These strategies
apply to good customer service and good customer service helps to improve their
sales and profit. By providing that king of customer service ASDA improve its
customer’s loyalty, as they know what customers need and how customers want to
be served. More customers mean more sales and more sales mean more profit.
ASDA’s main aim is to gain high profit.
High customer service also helps ASDA to improve its relationship with
customers. It is true that if you impress one customer next day they will bring
one additional customer with them. Furthermore they will recommend their
friends and family to do shopping from you.
ASDA’s
manager deals with employees in a very nice way. Manager talks with staff in
friendly environment. They arrange training for employee to improve their
working skills. Employees have to attend different meeting to discuss their
problems. Manager motivates every employee and make it sure that they work
happily. ASDA’s that style of working helps them to increase their customer
service and make their customer feel joyful while working. This style of
working will also help them to impress their customers. Basically that style of
working will help ASDA’s staff being motivated, so they will work more
impressively.
ASDA also sell their goods and services via
website, this style of working helps ASDA to deals with customers cheaply as
there is no staff required and no paper work is needed. This style of working
helps them to keep their expenses low. Another advantage of this style is that
ASDA can reach to the customer who are disable or very busy and customers can
even buy good at night.
Nowadays
ASDA has created its own branded products, including ASDA debit card, ASDA oil
station, ASDA grocery, and etc. This style of working will help them reduce
their transport cost and packaging cost. They can generate more profit using
their own brand. Customer will buy their products because their own brand is
cheaper than others. Their purpose of providing cheap good and generating high
profit can fulfil using this style of working.
There
may be some other styles of working which helps ASDA to achieve their aims but
I have explained all main styles of working above which help ASDA main
aims.
Shelter’
trusties hire highly skilled and professionals staff to provide guide and
advice to homelessness people. So this style of working helps them to gain
customers but that is not their purpose. Their purpose is to provide
information and advice on housing issues. So by hiring highly skilled staff
their purpose of providing quality advices will be fulfilled. This style of
working not only helps to provide good advices it helps them to provide good
customer service as well because skilled staff have quality communication
skills and manners.
Human resources area helps shelter by future planning
and providing new promotion methods. Basically this department play a big role
in gaining high donations and providing services to homelessness. Because this
department arrange all meetings to discuss how shelter can increase its
donations. Like promotion methods TV ads and etc. They also help to arrange
events for collecting donations. Another major help is that they provide staff
service trainings and pay their salaries
Another Example for NON-profitable business
Donation collecting department
organise events in different cities to collect donations, they style of getting
donations works better because people sometime don’t believe in companies which
collects donation only through internet. These types of event provide true
image of the companies. People also like to donate directly rather than by
debit card over internet. On other hand these event also covers a lot of
audience from different city to collect donations. This style of working helps them
raise more donations which is Shelter’s main aim.
Shelter’s
marketing department also has built charity shops all around the UK to sell
cheap goods. Production area helps shelter shops buy providing supply of goods
at right time. This style of working helps them generate profits through sales
and then they add the profit with donations. By high donations shelter can help
more homeless people. Actually there are two aims fulfils together because
profit increase their donation which there aim and then they help homeless
which same donations which another main aim of shelter.