Tuesday, 19 March 2013

How business style helps them to fulfil their purpose


       
Every small or large business has some sort of style to fulfil their business purpose. Their style can be how they deal with the customers, how they handle their complaints, how their management work and etc

INTRODUCTION: Today I am going to explain how selected businesses style may help them to fulfil their purposes.

ASDA serves their customers with high respect. ASDA’s employee takes note of customers need and the price they are willing to pay. ASDA management try to involve customers in their decision and buying. ASDA take surveys at different place to know what customer like and what they need. ASDA try to fulfil customers every need in their everyday life style. These strategies apply to good customer service and good customer service helps to improve their sales and profit. By providing that king of customer service ASDA improve its customer’s loyalty, as they know what customers need and how customers want to be served. More customers mean more sales and more sales mean more profit. ASDA’s main aim is to gain high profit. High customer service also helps ASDA to improve its relationship with customers. It is true that if you impress one customer next day they will bring one additional customer with them. Furthermore they will recommend their friends and family to do shopping from you. 
ASDA’s manager deals with employees in a very nice way. Manager talks with staff in friendly environment. They arrange training for employee to improve their working skills. Employees have to attend different meeting to discuss their problems. Manager motivates every employee and make it sure that they work happily. ASDA’s that style of working helps them to increase their customer service and make their customer feel joyful while working. This style of working will also help them to impress their customers. Basically that style of working will help ASDA’s staff being motivated, so they will work more impressively.
 ASDA also sell their goods and services via website, this style of working helps ASDA to deals with customers cheaply as there is no staff required and no paper work is needed. This style of working helps them to keep their expenses low. Another advantage of this style is that ASDA can reach to the customer who are disable or very busy and customers can even buy good at night.
Nowadays ASDA has created its own branded products, including ASDA debit card, ASDA oil station, ASDA grocery, and etc. This style of working will help them reduce their transport cost and packaging cost. They can generate more profit using their own brand. Customer will buy their products because their own brand is cheaper than others. Their purpose of providing cheap good and generating high profit can fulfil using this style of working.
There may be some other styles of working which helps ASDA to achieve their aims but I have explained all main styles of working above which help ASDA   main aims.

Another Example for NON-profitable business

Shelter’ trusties hire highly skilled and professionals staff to provide guide and advice to homelessness people. So this style of working helps them to gain customers but that is not their purpose. Their purpose is to provide information and advice on housing issues. So by hiring highly skilled staff their purpose of providing quality advices will be fulfilled. This style of working not only helps to provide good advices it helps them to provide good customer service as well because skilled staff have quality communication skills and manners.

 Donation collecting department organise events in different cities to collect donations, they style of getting donations works better because people sometime don’t believe in companies which collects donation only through internet. These types of event provide true image of the companies. People also like to donate directly rather than by debit card over internet. On other hand these event also covers a lot of audience from different city to collect donations. This style of working helps them raise more donations which is Shelter’s main aim.

Shelter’s marketing department also has built charity shops all around the UK to sell cheap goods. Production area helps shelter shops buy providing supply of goods at right time. This style of working helps them generate profits through sales and then they add the profit with donations. By high donations shelter can help more homeless people. Actually there are two aims fulfils together because profit increase their donation which there aim and then they help homeless which same donations which another main aim of shelter.

Human resources area helps shelter by future planning and providing new promotion methods. Basically this department play a big role in gaining high donations and providing services to homelessness. Because this department arrange all meetings to discuss how shelter can increase its donations. Like promotion methods TV ads and etc. They also help to arrange events for collecting donations. Another major help is that they provide staff service trainings and pay their salaries